For Crypto

X operations built for crypto and Web3 teams

Web3 moves fast on X: many accounts, noisy DMs, constant announcements. A scheduler alone will not hold it.

Account fleets

Run project, founder and community accounts separately — each isolated so one problem does not spread.

DM support desk

Route airdrop questions, partnership requests and community enquiries into one desk workflow.

Content scheduling

Announcements, AMAs and data posts queued across accounts with write rate control.

Self-hosted

Keep tokens and conversation data on your own servers when compliance demands it.

Handling the DM spike during an airdrop or whitelist window

When a campaign goes live, DMs on X move from a handful to hundreds within hours: airdrop questions, whitelist requests and partnership pitches arrive together. Teams using a plain inbox start dropping leads at exactly this point.

We route inbound DMs into a desk workflow (decrypted with the official XDK) where they can be assigned and tracked, while writes stay rate-controlled so a burst of replies does not trip platform limits.

How project, founder and community accounts should divide work

Most crypto projects run at least three identities on X: an official account for announcements and data, a founder account for personal takes, and a community account for daily interaction. Different voices, different cadence — and running them from one shared session means one restriction drags the others down.

Each account gets its own TLS fingerprint and a pinned egress, with the pairing recorded and auditable. Publishing is scheduled per account, so announcements and AMA reminders never land in the same minute as community chatter.

Compliance and data residency: who holds the credentials

For crypto teams the account credentials are the asset. Our critical path uses the official X API and official XDK only — no reverse-engineered endpoints — and writes run behind a circuit breaker that slows down and alerts instead of retrying.

If data residency matters, deploy self-hosted: credentials, DM history and scheduling data stay on your own servers, with licensing and upgrades handled in the background.

Rollout order: start a week before the campaign

1) List the project, founder and community accounts and bind a fingerprint and egress to each; 2) split desk duties by teammate; 3) write an internal reference for the recurring questions (airdrop rules, whitelist criteria, contract addresses); 4) lower write caps by one tier during the campaign; 5) review failures afterwards and record what tripped the limits.

The point of the order is to settle who answers what before chasing volume. Teams that invert it spend the second day of the campaign handling account restrictions.

FAQ

Can I run several project accounts?

Yes. Each account has its own fingerprint and pinned egress proxy, and can be assigned to a project or teammate.

What if DM volume is high?

DMs land in the desk workflow for team assignment, and writes are rate-controlled so you do not trip limits.

Do you support self-hosting?

Yes — deployment packages for Windows and WSL, with credentials and data staying in your environment.

Get Started

Run your X operation properly

Web3 moves fast on X: many accounts, noisy DMs, constant announcements. A scheduler alone will not hold it.

How it compares

Dimension XControl Typical social tools
Account isolation Per-account fingerprint + proxy Shared session
Inbound DMs Desk workflow (official XDK) Shared inbox
Deployment Cloud or self-hosted Cloud only
Interface basis Official X API Mixed